Customer Service

5 Simple Ways to Improve Your Patient’s Experience

There’s a little organic bakery around the corner from where I live. Their food is amazing, but that’s not what keeps me coming back. It’s the experience. Whenever I first walk in, I’m hit with the delicious smell of chicken soup simmering in a warmed bowl – like it’s waiting there just for me. As […]

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Simple Ways to Boost Your Customer Experience

Any marketer will tell you that customers value their experiences with businesses. Their experience involves everything from the impressions they have about your business, to what they encounter when they visit your store, website, or social media page. Whether it’s in-person or online, the customer experience should become the main focus of all business interactions.

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