Reactivation Strategy - Ronda Nelson

045: Do You Have a Reactivation Strategy?

What do you do when a patient goes silent or “ghosts” you? It happens to the best of us. Patients get busy, life happens and follow-up appointments get missed. And we’re so busy taking care of the patients in front of us that the ones that don’t come back just silently drift away into never-never land.

This represents lost revenue and delayed results for your patients – neither of which is a good thing! So how do we prevent this from happening? What can be done to bring these wayward patients back in the door?

Well my friend, you’re in luck. In this week’s Clinical Entrepreneur episode, I’m giving you the inside scoop on how to stay connected with your patients, what you should do if they’ve gone silent on you, and I’ll help you create a reactivation strategy to make sure that they think about you when they’re ready to come back!

 

Gold Nuggets

  • (2:01) Some of the most common reasons that patient’s miss their appointments.
  • (5:22) The incredible value in sending a weekly email to stay in front of your patients.
  • (11:06) How a gentle phone call helps show that you care and are thinking about them.
  • (12:38) Tips for reconnecting with patients on a personal level through social media – and how to be authentic when you do it.

 

Shareable

“If you're out of sight, you're out of mind.” - @DrRondaNelson Click To Tweet

 

Links Mentioned in This Episode

Free 15 Minute Business Strategy Call

Connect with Ronda

Rate, Review and Subscribe

If you enjoyed today’s episode of The Clinical Entrepreneur, hit the subscribe button in Apple Podcasts, (or wherever you listen) so future episodes are automatically downloaded directly to your device.

Please also consider rating and reviewing my show on Apple Podcasts! Reviews go a long way in helping us build awareness so that we can help even more clinicians build profitable practices—just like you! Be sure to leave an honest review and let me know what you loved most about the episode!

  • Click here for Mobile, scroll to the bottom, tap to rate with five stars, and then select “Write a Review.”
  • Click here for Desktop, select “Listen on Apple Podcasts,” see the Ratings and Reviews section, click to rate with five stars, and then tap “Write a Review.”

THANK YOU!

Another way to enjoy this podcast:
Ronda Nelson Smiling

Hi, I’m Ronda Nelson and I help wellness practitioners grow thriving, profitable practices that allow them to work with ease, live a life they love and make an income they can be proud of.

Scroll to Top