187: Leading with Confidence: The Mindset Shift that will Completely Change How You Talk to Potential Patients
February 6, 2024
When youâre talking with a potential new patient, what does that conversation look like? Are you giving them answers that come from a place of âneedâ (as in you really want them to say yes to working with you) or is your conversation more about determining whether they will be a good fit in your culture and practice?
The truth is, you donât have to take every potential new patient that comes your way. When you have that first meeting or initial conversation, this is when you come to the fork in the road: are you going to invite them to work with you or suggest that thereâs a better fit for them somewhere else.
Ultimately, youâre the gatekeeper of your practice. Just because someone wants your help doesnât mean theyâll be a good fit for you, and thatâs okay. You have the right to say âNoâ if they wonât be a good fit. Because thereâs nothing worse than working with someone who doesnât want to be there. đŹ
Today, I want to open the conversation with a new possibility – one that puts you in a decision-making position, not them. We want YOU to make the choice whether you want to work with someone or not, not the other way around. Itâs time to change your mindset from one of âdesperation, meaning youâll work with anyone – to one that allows you to find and align with people who are on the same page and truly want what you have to offer.
So, letâs take the complexity out of this delicate dance and give the power back to who really has it – you!
In this episode youâll hear:
đ How to shift from a mindset of desperation to one of discernment.
đ Strategic questions to ask potential patients that address both logic and emotion.
đ Ways to transition the conversation from head-centered logic to heart-centered feelings.
đ How youâll know if a patient is the right fit for your practice.
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đĽ Learn more about Clinical Business Academy!
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