S2 E31: Patient Loyalty Programs: The Secret to Repeat Visits and Raving Fans
August 5, 2025
Let’s be real—getting patients to book that first visit? Big win. But what about the second… and third? If your calendar is full of first-timers who never come back, this episode is your new best friend. Because the real magic (and revenue) happens when patients stick around.
In this episode, we’re diving into how to create a patient loyalty program for your wellness practice that’s simple, sustainable, and actually fun. You’ll learn how to reward healthy habits, encourage repeat visits, and increase retention without needing a fancy CRM or another app to manage.
Whether you’ve been in practice for 6 months or 6 years, this step-by-step approach will help you build raving fans who love what you do—and come back for more.
What You’ll Learn:
- Why most wellness practices struggle with patient retention
- The key ingredients of a loyalty program that works
- Point-earning actions that improve health and connection
- Easy-to-offer rewards that won’t kill your profit margin
- How to track patient loyalty manually or with simple tools
Grab the Free Resource:
The Patient Loyalty Quickstart Guide
This done-for-you download includes a list of point-earning actions, reward examples, a customizable tracking sheet, and ideas to name your program.
Let’s Stay Connected
Listening in while you restock supplements or tidy up your space? Snap a pic and tag me on IG @drrondanelson – I’d love to hear your biggest takeaway or how you’re bringing this to life in your practice.
Connect with Ronda
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THANK YOU!
